Privacy Policy

1. Introduction

772 pub ("we," "us," "our," or "the Platform") operates the online gaming platform accessible at 772pub.org. We are committed to protecting the personal data of all users — whether you are a registered player, a visitor browsing our site, or someone who has contacted our support team.

This Privacy Policy applies to all personal data collected through the 772 pub website, mobile-optimised platform, customer support channels, and any other services we provide. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

By accessing or using the 772 pub Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

2. Personal Data We Collect

772 pub collects the following categories of personal data from users of the Platform:

Category	Examples	Purpose
Identity Data	Full name, date of birth, gender, government-issued ID number	Account registration, KYC verification, age verification
Contact Data	Email address, mobile number, residential address	Account communication, support, regulatory compliance
Financial Data	GCash number, Maya account, bank account details, transaction history	Processing deposits and withdrawals, fraud prevention
Technical Data	IP address, device type, browser type, operating system, session logs	Platform security, fraud detection, service improvement
Usage Data	Games played, wager amounts, session duration, login history	Responsible gaming monitoring, personalisation, analytics
Communications Data	Support chat transcripts, email correspondence	Customer service, dispute resolution, quality assurance

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required for responsible gaming purposes (e.g., self-exclusion requests) and only with your explicit consent.

3. How We Collect Your Data

772 pub collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs. See Section 7 for more detail on cookies.
• Third-party sources: Identity verification data from KYC service providers; fraud-prevention data from security partners; payment data from payment processors such as GCash and Maya.
• Regulatory sources: Data shared with us by PAGCOR or other regulatory bodies as required by law, including self-exclusion registry data.

4. How We Use Your Personal Data

772 pub uses your personal data for the following purposes:

• To create and manage your 772 pub account and verify your identity in accordance with KYC requirements.
• To process financial transactions, including deposits and withdrawals, through your chosen payment method.
• To provide, maintain, and improve the 772 pub Platform and its games and features.
• To communicate with you about your account, transactions, promotions, and platform updates.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
• To comply with our legal and regulatory obligations, including those imposed by PAGCOR and the Anti-Money Laundering Council (AMLC).
• To monitor your gaming activity for responsible gaming purposes and to enforce deposit, loss, and session limits you have set.
• To personalise your experience on the Platform, including recommending games and promotions relevant to your preferences.
• To conduct analytics and research to improve our services and understand how players use the Platform.
• To respond to your customer support enquiries and resolve disputes.

5. Legal Basis for Processing

772 pub processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to when registering your account — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including PAGCOR licensing conditions, anti-money laundering laws, and tax reporting obligations.
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as for marketing communications and certain responsible gaming interventions. You may withdraw consent at any time.

6. Data Sharing and Disclosure

772 pub does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary and lawful:

• Payment processors: GCash, Maya, and banking partners, solely for the purpose of processing your financial transactions.
• KYC and identity verification providers: Third-party services that assist us in verifying your identity and age in compliance with regulatory requirements.
• Fraud prevention and security services: Partners who help us detect and prevent fraudulent activity and protect the integrity of the Platform.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), and other government bodies where disclosure is required by law or court order.
• IT and platform service providers: Cloud hosting, data storage, and software providers who process data on our behalf under strict data processing agreements.
• Professional advisers: Lawyers, auditors, and accountants where necessary for legal, compliance, or financial purposes.

All third parties with whom we share data are required to maintain appropriate security standards and to use your data only for the specified purpose.

7. Cookies and Tracking Technologies

772 pub uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences and settings, such as language and display options, to improve your experience.
• Analytics cookies: Collect anonymised data about how players use the Platform to help us improve performance and content.
• Security cookies: Help us detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 772 pub Platform. We do not use cookies to serve third-party advertising.

8. Data Retention

772 pub retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule:

• Account and transaction data is retained for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and anti-money laundering regulations.
• KYC verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications are retained for three (3) years.
• Technical and usage logs are retained for up to twelve (12) months.

When your data is no longer required, it is securely deleted or anonymised in accordance with our data destruction procedures.

9. Data Security

772 pub implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 772 pub Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing by independent security professionals.
• Strict access controls limiting employee access to personal data on a need-to-know basis.
• Comprehensive staff training on data protection and information security.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.

10. Your Data Protection Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 772 pub:

• Right to be informed: The right to know what personal data we collect and how we use it — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

The 772 pub Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will immediately close the associated account and delete all related personal data.

If you believe that a minor has registered on the 772 pub Platform, please contact us immediately at [email protected].

12. Third-Party Links

The 772 pub Platform may contain links to third-party websites or services. This Privacy Policy applies solely to data collected by 772 pub and does not cover the privacy practices of any third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. 772 pub is not responsible for the content or privacy practices of third-party websites.

13. Changes to This Privacy Policy

772 pub reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification. Your continued use of the 772 pub Platform after any such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

14. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by 772 pub, please contact our Data Protection Officer:

• Email: [email protected]
• Subject line: Data Privacy Request – [Your Account Username]
• Live Chat: Available 24/7 via the 772 pub Platform
• Response time: Within 30 days for formal data subject requests

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data privacy concern.